This guide provides step-by-step instructions for using the Multi-event Stats feature to filter and export data based on specific criteria within a single organization. This feature allows users to select specific events, attendees, and other relevant data points for detailed analysis and reporting.
Getting Started
Accessing Multi-event Stats: Navigate to the Multi-event Stats section within your organization's dashboard. This area provides a comprehensive view of all events associated with your organization.
Understanding the Interface: The main interface consists of a table displaying various event-related data points such as Ticket ID, Event Title, Ticket Type, Status, Total Tickets, Start and End Dates, Attendee Count, and Available Tickets.
Selecting Data for Filtering
Selecting Individual Tickets:
Each row in the table represents a unique ticket associated with an event.
To select a specific ticket, click the checkbox located in the first cell of the corresponding row.
Selecting All Tickets:
To select all tickets, click the checkbox in the table header row. This action selects every ticket listed in the table
Filtering and Exporting Data
Initiating Data Export: Once the desired tickets are selected, click the "Generate Excel for Attendees" button located above the table. This triggers the data export process, filtering the information based on your selections.
Understanding the Export Process:
The export process involves filtering the dataset to include only the entries corresponding to the selected tickets' application IDs.
The filtered data is then converted into an Excel spreadsheet format for download.
Troubleshooting
No Data Exported: If no data is exported, ensure that tickets are selected before initiating the export process. If the issue persists, verify that the selected tickets contain data for export.
Incorrect Data: If the exported data does not match the expected results, recheck the selected tickets and ensure that the correct filters are applied.
Best Practices
Regular Updates: Keep your event data updated to ensure accurate filtering and reporting.
Data Verification: Regularly verify the accuracy of the exported data against your records to ensure consistency.
Security: Handle exported data with care, especially if it contains sensitive information. Ensure that it is stored and shared securely.
Support
For additional assistance or to report issues with the Multi-event Stats feature, please contact the support team through the provided channels within the platform or reach us at support@webmobi.com. Our team is committed to providing timely and effective support to ensure the best user experience.
This guide aims to assist users in effectively utilizing the Multi-event Stats feature for data filtering and export. For further information or personalized guidance, please do not hesitate to reach out to our support team.
