webMOBI Help Center
All Categories Lead Generation & Checkin Scan NFC - Admin Checkin Process

Scan NFC - Admin Checkin Process

By Ngage.ai Support
September 14, 2024

Here is a focused step-by-step guide specifically for checking in users with NFC cards:

Guide for Checking In Users with NFC Cards

1. Access the Check-In Section:

- Go to the Admin Panel or Capture Leads section in your application.

2. Navigate to Check-In:

- Look for the Scan Lead button, which will allow you to access the check-in functionality.

3. Select NFC Scanning for Check-In:

- After clicking on Scan Lead, choose the option labeled Scan NFC. This will prepare the system to read NFC tags for checking in users.

4. Prepare to Scan NFC Tags:

- Stay on the Scan NFC screen.

- Click the Scan NFC button when you are ready to begin the check-in process.

5. Read NFC Tag:

- A popup will appear with a message like READ NFC, indicating that the system is ready to read an NFC tag.

6. NFC Scan Mode:

- The screen will display a modal with messages such as Ready to Scan or Please tap NFC tags. This means the scanner is actively looking for NFC tags.

7. Tap the NFC Card to the phone:

- Hold the NFC card close to the device’s NFC reading area or Tap it on the phone .

- Wait until the device detects the card. Make sure the card is steady and close enough to the reader.

8. Successful Check-In:

- Upon successful detection of the NFC card, a notification will pop up saying User Checked In Successfully.

- This confirms that the user associated with the NFC card has been checked in.

Tips for a Smooth Check-In Process:

- Ensure the NFC feature on your device is turned on and working correctly.

- Position the NFC card near the reader until you see the confirmation message. If the scan fails, reposition the card and try again.

- Make sure that your NFC card is configured properly with the correct user data to facilitate the check-in.

Troubleshooting Common Issues:

- If the check-in fails, verify that the card is in good condition and readable.

- Ensure your device has permission to use NFC, as some security settings may restrict NFC functionality.

- If the scan is repeatedly unsuccessful, try restarting the NFC scanning process by clicking Scan NFC again.

Following these steps should help you efficiently check in users using NFC cards during your event or process. If further issues arise, consider checking the device’s NFC settings or consulting with technical support for troubleshooting assistance.

Was this article helpful?

Thanks for your feedback!